How we work
From zero to a live operating model.
Most teams don't have the bandwidth to start from scratch. We run the interviews, structure the framework, and hand you a live platform, on an efficient schedule, built on a strong, proven methodology. One profile does it: an analyst broad enough to trace the whole operation, deep enough on systems, data and controls, hands-on with AI, Salesforce, ERPs, data platforms and enterprise architecture.
The engagement
Four phases, six weeks.
Week 1
Scope
Align on objectives, boundaries and the right people. Agree the process domains, the level of detail, and what "done" looks like.
Kick-off callScope documentStakeholder map
Weeks 1–3
Discover
Structured interviews with the people who run the processes. Decision points, system touches, handoffs and exceptions, captured live on the platform.
Process interviewsSystem mappingRule logging
Weeks 3–5
Document
Processes structured, validated and published on Yone. BPMN diagrams, systems linked, AI enrichment applied. Your team reviews each area as it goes live.
BPMN diagramsFramework L0–L2Stakeholder review
Weeks 5–6
Handover
Your team fully onboarded, ownership assigned, governance guide in hand. A proper handover.
Team trainingOwnershipGovernance guide
You leave with a live process framework, BPMN diagrams and a trained team, and if you'd like, your analyst can stay on afterwards, 2–5 days a month, no hiring round.
Once you're running
Specific problems. Focused engagements.
Built on your existing model, so discovery is fast and outputs go straight back into the model.
Compliance
Audit & regulatory readiness
Link processes to what regulations require. Evidence as a byproduct of how you work.
typically 2–4 weeksTechnology
System scoping & AI readiness
Know what your next system or AI agent must do before vendor selection. Specs built on real business logic.
typically 1–3 weeksOperations
Process improvement
Map one area in depth, find the friction, and leave with a prioritised backlog you can execute now.
typically 2–4 weeks
Call us when…
Your team has no bandwidth to document · a project needs a BA and you don't want to hire · an audit, system change or AI initiative is coming.
Talk to us
Our platform · Process Intelligence
Your source of truth. Ask a real question, get a real answer.
Every business asset, including processes, rules, roles, systems and data, managed with best practices in one structured, connected model. And on top of it, the Yone assistant, AI with advanced skills, applied to your context.
What it does
Build the model. Keep it live. Ask it anything.
Build
Build the model
Process framework L0–L2, BPMN swimlanes, systems, capabilities, data domains, business rules, all connected.
Live
Keep it live
Versions, phases and ownership built in. Plan future states side by side with the current model, every change tracked, nothing overwritten.
Ask
Ask Yone AI anything
It reads your full context before answering or proposing, and it comes with skills: analyse, recommend, simulate scenarios, generate requirements from transcripts. You review, it never overwrites.
The AI
Ask a real question, get a real answer.
- a
No explanation requiredAsk directly. "Which step keeps failing?" "Could we pass the audit tomorrow?" Yone AI already knows your processes, rules, systems and data.
- b
TracedEvery answer points to the step, the rule and the owner in the live model.
- c
Safe by designAI access controlled by role. Your data is never used to train models.
Skills, out of the box
Analyse & recommend
Graphs & visualisations
Propositions for any EA object
Generate articles
Create PDF & PPT
Web search
Pricing
Three components. One partnership.
An onboarding sized to your Day 1 scope, a licence priced by framework scale, and an optional expert subscription to keep it true.
Licence · the core
Platform subscription
A standard SaaS subscription, purchasable on its own, priced by framework scale, whole-organisation access.
start directly, no engagement required+
Onboarding · optional
We build it with you
A structured engagement to build your model together, sized by the processes you cover.
+
Expert support · optional
Your analyst on subscription
A real BA/PA keeping the model current, 2–5 days a month, no recruitment.
Two ways in: self-serve, take a platform subscription today and build your own model, with Yone AI helping you fill it. Or partnered, a 40-person firm typically runs a Growth onboarding (4–6 weeks), takes a Growth licence, and keeps 2 days a month of expert support. Same platform, your choice of pace.
Licence tiers
Priced by what you map.
Startup
up to 20 processes · 1 org
- Full framework L0–L2 + BPMN editor
- Systems, capabilities & data
- Knowledge base, discussions & actions
- AI budget: 10M tokens/month
- Up to 10 users · 10 GB
Start on the platform
Growth
up to 120 processes · 3 orgs
- Everything in Startup
- Process variant groups & governance
- SSO (Microsoft, Google)
- AI budget: 50M tokens/month
- Up to 100 users · 50 GB
Ask for a quote
Enterprise
250+ processes · tailored
- Everything in Growth
- Version management & projects
- AI spec generator (beta)
- AI budget: 200M tokens/month
- Custom onboarding · SLA
Get in touch
Why Yone
Consultant + platform. Nobody else does both.
Most teams don't compare us to Celonis; they compare us to a consultant's PowerPoint and a Confluence page. Tools capture fragments; consultants leave documents that die. Yone is the only offer where experts build the model, a platform keeps it alive, and Yone AI answers from it.
What makes us different
Six things nobody else offers together.
01
Built around your business
Every other tool is blank by default. Yone reflects your industry, market, customers, regulations and strategic drivers, with experts to fill it.
02
Knowledge that stays true
Every change is a version, every process has an owner, every rule is connected to its step. Maintenance is built in.
03
Inside and outside systems
Others capture what systems enforce. We also capture the human decisions, informal rules and handoffs that never touch a database.
04
Yone AI, grounded in your model
Analyse, recommend, generate. Advanced skills with every answer grounded in your model.
05 · People
Expert practitioners
Real process & business analysts who know AI and the systems you run; CRM, ERP, data platforms; across sectors, on your business needs from day one. No blank page.
06 · Partnership
Tailored, continuous engagement
No need to recruit. Actual analysis work delivered month after month, the model kept true, the next project scoped. Success by doing.
Coverage at a glance
How the categories compare.
| Capability | Yone | BPM / automation | Process mining | EA tools | Docs & wikis |
|---|
| Process definition (steps, owners, rules) | ● | ◐ | — | ◐ | ◐ |
| Systems & data dependencies | ● | — | ◐ | ● | — |
| Rules & controls linked at step level | ● | ◐ | — | — | — |
| Business & market context | ● | — | — | — | ◐ |
| AI assistant answering in your context | ● | — | ◐ | — | — |
| Live, owned, versioned model | ● | — | — | ◐ | — |
| Experts who build it with you | ● | — | — | — | — |
● full · ◐ partial · — not covered. Categories: BPM/automation (ProcessMaker, Appian, N8N), mining (Celonis), EA (LeanIX, Ardoq), docs (Confluence, Notion, Visio).
If you want the depth
Common terms, different realities.
"Process intelligence", mining vs automation vs definition
Mining reconstructs what happened from event logs, retrospective. Automation makes an agreed process run through a workflow engine, execution. Definition (Yone) captures what the process is: steps, owners, rules, systems, reason, the reference layer the other two need.
"Business context", data context vs operational context
Data context: what a field means, who certified it. Operational context (Yone): how the organisation actually works; processes, roles, rules, systems, market, regulation; everything a decision depends on.
"AI agent specification", prompt vs docs vs structured spec
Context embedded in prompts is invisible and lost on rewrite. Docs injected at query time are unstructured. A structured spec (Yone) lets the agent operate against a maintained, version-controlled model. The gap isn't model capability; it's a knowledge infrastructure gap.
"BPM", execution vs documentation vs definition
Execution locks knowledge inside tool configuration. Documentation is readable but goes stale immediately. Definition (Yone) is a live, owned model both should be built from.
Call us when…
You've outgrown Confluence-and-hope · a tool evaluation is stalling because nobody knows the as-is · your AI strategy needs a foundation.
Talk to us
The name & its origin
yone.
よね
よね (yo·ne), the Japanese sentence-final particle for shared recognition: "we both know this, right?" More a confirmation than a question. That's what a great operating model does; it makes the way your organisation works visible to everyone in it.
The problem
Three moments that expose the same gap.
Someone leaves
Knowledge walks out
The how, the why, the workarounds. The role is backfilled. The understanding is not.
M&A · investor
Explain the business
The real operating model, reconstructed from scratch, again.
New project
"How do we do things here?"
Same question from day one of every system, project or team.
The knowledge exists, scattered, unmaintained, incomplete. A policy tells you what must be done. It rarely tells you what is done.
Where it started
Yone's journey started from two observations.
- Technology is no longer the blocker; better business knowledge is.
- Something has to change in how organisations define and use that knowledge.
That dual view shows up two ways: as Expertise + Platform + AI with advanced skills (the how), and as Partnership + Business Knowledge as an Asset (the value).
Director
Frank Brugnot
25 years in technology and consulting; financial services, insurance, media, manufacturing, higher education and software; across Europe, Japan and Hong Kong, at Accenture, AXA, Deloitte, Oakland Group and TechTorch before starting Yone.
Every engagement asked the same question. What will be different? It started from the same blank spreadsheet each time, rebuilding knowledge someone already had. Yone exists so that never happens twice.
Talk to us
Tell us where you are. We'll tell you where to start.
UK-based, Leeds. We come back within 24 hours. The first conversation is free and useful either way, sometimes the honest answer is "not yet".
